Returns & Refunds

Returns & Refunds

Returns or exchanges must be returned to us within 14 days of the order being received.

For hygiene purposes, returns must be in the same condition that you received it, unused, and in its original packaging. You’ll also need to provide the original order number.

Return postage is at the buyers own cost and risk. All items are to be returned using tracked or signed for mail to ensure returns arrive safely. 

To start a return:

1) Contact us at with your order number and reason for return. Items sent back to us without first requesting a return will not be accepted. 

2) Post return back to Snorkiez with your order number using tracked or signed for mail with the details provided. Returns with no order number will not be accepted.

3) If your return is accepted, we will issue a full refund.

Damages and issues

Inspect your item when received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can ensure you get what you ordered and you're equipped for a good time!

Fast delivery

UK Standard - 2 - 4 Days

UK Express - 1 - 2 Days

EU - 3 - 5 Days

Worldwide - 5 - 7 Days

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